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FREQUENTLY ASKED
QUESTIONS

  • Should I Leave The Product to Soak In?
    For Deep cleaning we recommend that you leave the product to lather into your dogs fur and skin for at least three minutes. After that you can rinse your pet off. If your pet has a heavy coat, it will take longer for our product to saturate to the skin level. Conditioners are present to protect the skin while the cleaning occurs, so feel free to lather it in for as long as 10 minutes.
  • Are Your Products Safe To Use On Cats and Rabbits?
    Yes our shampoo and conditioner has been specially formulated to be kind to all types of skin and fur, including cats and other animals.
  • My Pet Has Allergies And Sensitive Skin. What Should I Do?
    We recommend Pet Fresh Lite as it's kinder to susceptible skin. Both products are organic and suitable for sensitive skin, but our Pet Fresh lite uses fewer surfactants and conditioning agents.
  • How Often Should I Shampoo My Pet
    The frequency that you should bathe your dog really depends on several different factors: the length of your canine’s coat, type of coat, existing skin problems, if your dog has sensitive skin, etc. It also depends on the lifestyle that your dog leads. If your dog is outdoors most of the time, you’ll probably want to bathe him/her more often. In general, bathing your dog once a week is good; however, you will be the judge of that. Just remember that dogs have protective natural oils that build over time and moisten their skin. If they are bathed too often, the dog’s skin will increase in dryness and irritation. It’s highly recommended not to wash more than twice a week (unless it’s very dirty).
  • Are All Your Products Organic?
    Yes, at Pet Fresh we have used no chemicals as they can be harmful and made sure that all our products are natural and organic.
  • What Is The Difference Between Pet Fresh Lite and Pet Fresh Premium?
    Pet Fresh Lite uses less scent and fewer conditioning agents, but you get a lot more lite formula for your money. Our Pet Fresh lite still has a semi-long-lasting scent, but our premium will keep your dog smelling fresh for nearly a week, as the lite may only last a day or two. Both Pet Fresh Lite have their benefits. Pet Fresh Premium will be the choice if you want your Pet to smell fresh for a long time with a proper conditioning agent. However, if your Pet has sensitive skin or fur, Pet Fresh lite would be the better option as we use fewer surfactants.
  • Does Your Shampoo Need To Be Diluted?
    No, you can use our 2-1 shampoo and conditioner straight from the bottle
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